By booking or participating in coaching sessions through this website, you agree to the following terms and conditions. These terms are intended to create clarity, set mutual expectations, and protect both coach and client throughout the process.
1. Services Provided
The services provided by the Coach are professional coaching sessions, which may include virtual or in-person conversations, personal reflection, and goal-oriented support tailored to the client’s needs.
Coaching may address personal, creative, or professional areas, but it is not therapy, counseling, or advice-giving. Coaching is a forward-focused process rooted in curiosity, exploration, and self-leadership.
2. The Coaching Relationship
The coaching relationship is co-created between coach and client to serve the client’s growth. As the client (Coachee), you agree to help shape the process by:
Sharing what you know about your own motivations and intentions
Co-designing structures that will support your growth
Asking for changes when the coaching strategy isn’t working
You give the Coach permission to:
Challenge you with thoughtful questions
Offer observations and distinctions to support clarity
Make requests to help you take aligned action and stay accountable
Speak to you with honesty, respect, and directness
3. Confidentiality
All information shared during coaching sessions is confidential and will not be disclosed to third parties without your express written consent, unless required by law (e.g., threat of harm to self or others).
This confidentiality extends to notes, scheduling details, and personal information shared through booking platforms.
4. Client Responsibility
You are the decision-maker in this process. Coaching is designed to support and empower you, but you are fully responsible for your choices, actions, and outcomes. The Coach does not make guarantees or assume responsibility for your results.
5. Scheduling & Attendance
All coaching sessions must be scheduled in advance via the designated booking platform.
A minimum of 48 hours’ notice is required to reschedule a session.
If you miss a session without notice, that session cannot be rescheduled or refunded.
If a session begins late due to client delay, it will still end at the originally scheduled time.
6. Payments & Refunds
All coaching sessions and packages must be paid in advance. Payments are non-refundable, but you may reschedule with proper notice as outlined above. If the Coach must cancel, you will be given the option to reschedule or receive a full refund for that session.
7. Technology Disclaimer
Sessions may be held via Zoom, phone, or other video/audio platforms. The Coach is not responsible for technical issues or connectivity problems beyond their control.
8. Scope of Practice
The Coach is not a therapist, lawyer, financial advisor, or healthcare provider. Coaching is not a substitute for therapy, legal advice, medical treatment, or mental health support. Referrals may be made if another form of assistance is more appropriate.
9. Intellectual Property
All content provided by the Coach, including worksheets, frameworks, or tools, is intended for your personal use only. Reproduction, sharing, or resale is not permitted without written permission.
10. Right to Discontinue
The Coach reserves the right to end the coaching relationship if it becomes misaligned, unproductive, or if boundaries are not respected. Any unused prepaid sessions will be refunded in that event.
11. Contact & Questions
For questions about these terms or your sessions, please contact Hannah Stott.